5.3. Fixed delivery dates are only binding if they are confirmed by us in writing.

5.4. We assume no liability for exceeding delivery dates if this occurs due to changes of orders requested by the client or due to force majeure.

5.5. Operational disruptions - both in our company and in that of a supplier - in particular strikes, lockouts, war, riots, and other cases of force majeure do not entitle the termination of contract. Frustration of contract remains unaffected.

5.6. If we are in default of performance, the client is entitled to exercise the rights to which he is entitled by law only after a grace period set by himself. Any claim for damages due to delay is limited to the amount of the order value (own work excluding advance work and materials).

6. Complaints
6.1. The client must immediately check the contractual conformity of the delivered goods with regard to quantity and quality after receipt and, in the event of a complaint, notify us immediately.

6.2. In the event of justified complaints, we are obliged, at our discretion, to repair and/or provide a replacement, excluding other warranty claims, up to the amount of the order value.

In the event of failure or failure to make improvements or replacement delivery, the client has the right to withdraw from
the contract. Any costs incurred up to the time of withdrawal must be borne by the client.

6.3. Defects in part of delivery entitle to raise to a complaint about the entire delivery, unless the partial delivery is of no interest to the customer, and this was apparent when the contract was concluded.

7. Damages
Liability for compensation and for consequential damage caused by defects is excluded unless it bases on intent or gross negligence of part of our bodies or vicarious agents.

8. Copyright
When using samples and print templates from the client, the client is responsible for ensuring that no third-party rights are violated. Our samples and print templates may not be used without our consent and remain our property even if they are invoiced.